Privacy Policy - HH Driveright - Vehicle immobilisation and trackers

Who are HH Driveright

Our website address is: https://www.hhdriveright.com.

We HH Driveright Limited of 5 Fusion Court, Leeds, license you to use:

HH Driveright website, the data supplied with the software and any updates or supplements to it.
The related online documentation (Documentation).
The service you connect to via the website and the content we provide to you through it (Service).

HH Driveright values the trust our users and customers place in us when they give us access to their personal data. The Privacy Policy describes how we work to maintain that trust and protect that information.

What is personal data and why we collect it

Personal data (“Personal Data”) refers to any information that relates to an identified or identifiable individual, and non-personal data (“Non-Personal Data”) refers to any information that does not identify you as a specific individual. Please always note HH Driveright will adhere to the applicable statutory definition in determining what is and is not Personal Data for the purposes of this Privacy Policy. Where this Privacy Policy refers to “information” or “your information” this may include both Personal and Non-Personal Data.

HH Driveright Scope of HHD Privacy Policy

This Privacy Policy covers only data that we collect through the website, and not any other data collection or processing, including, without limitation, the data collection practices of any affiliate or other third party, including any third-party operators of web pages to which the Site links, and any information that we collect offline or through any websites, products, or services that do not display a direct link to this Privacy Policy.

Information Collected

We collect data for you when you contact us through our website. This may include, but is not limited to, your first and last name, email address, telephone number (including mobile phone number) and company name.

Telematics

If you have a Telematics Unit fitted to any vehicle you use, in the interest of safety, we will use the Unit to capture
specific data and other associated vehicle and driving related information from your vehicle. This information includes:
• Date
• Time
• Location
• Latitude
• Longitude
• Speed
• Duration
• Distance
• Acceleration
• Braking
• Cornering
• Other associated vehicle information
Our Telematics systems normally collect information while your vehicle is being used and transmit this to us and/or our suppliers after a delay. Instances where the Telematics systems may send real-time data and alerts to us include where a collision or crash is detected, if the device’s tamper alerts are activated, or if it is at your request, for example if your vehicle has been stolen and a Theft Tracking service has been activated.

By downloading and using our applications:

Our mobile applications obtain the information you provide when you download and register them. Registration with us is mandatory in order to be able to use the basic features of the applications.

In addition, our applications may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the apps.

When you use our applications, we may use GPS technology (or other similar technology) to determine your current location.

How long we retain your data

• All information and data provided by persons engaging with HH Driveright, either under employment or in the course of service provision to HH Driveright, will be retained for the duration of the employment period or for the period of the services provided, and in the case of specific items of data, for a maximum of 6 years after the last date or employment or services provided.
• Information and data for unsuccessful applicants is retained for a minimum of 3 months to allow for any response for any dispute or claims that may arise from the application process.
• We will not process your personal data for longer than is necessary nor will we process it for purposes beyond what it was collected for.

A person’s contact form will be kept for a maximum of 6 years unless stated otherwise.

What rights you have over your data

If you have contacted HH Driveright, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

In order to access the data, we hold about you, you need to make a ‘Subject Access Request’, or SAR.

How to Create a SAR
Either email or write to us at:
HH Driveright Limited
5 Fusion Court
Aberford Road
Garforth
Leeds
LS25 2GH

Please provide:
• Your name, address, and what information you would like.
• Identification documents: one which shows your name and signature (e.g. a copy of your passport) and one which shows your name and address (e.g. a copy of a recent bill or bank statement or other official document). (Note: We will accept just one identification document if it shows your name, address and signature such as a copy of your driving licence. This is to take reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.)

Please note that if your SAR involves the personal data of other people, or you are making a request on behalf of someone else, we may need identification from these individuals, as well as a signed letter of authority from them confirming that they are happy for you to act on their behalf and for us to release their data to you.

Once we have received your written request and identification documents, we will have 30 calendar days to fulfil your request. Where for some reason this will not be possible, for instance due to large volumes of data being involved, we are permitted by law to take up to an additional 30 days to fulfil your request. Where any such delay is anticipated we will inform of you this as soon as possible along with details of when we expect to be able to provide you with the requested documentation.

Who do we share your personal information with?

Internally:

To provide appropriate, timely and effective services, we may share basic information about you such as your name and vehicle registration with our clients that you have inquired about. This is so we can keep our information on you as up to date as possible and so we can improve our services to you and our client.

Third Parties:

Sometimes the law requires that we have to pass on your personal information to a third party. For example, personal information may be provided to the courts.
We also work with a number of business partners. We may share your information with them for the performance of any contract we enter into with them or you.

We will not sell or give your personal information to a third party for marketing purposes unless we have your permission.

What we do with the information we gather and track

We use this information so that we can either contact you about a product or service that we offer or so we can send you regular news and updates about Stream, the services we provide and the events we attend.

Exercising rights with respect to personal data

HH Driveright website users that provide their Personal Data to us may be subject to the rights detailed below.

HH Driveright App users can edit and update most of their Personal Data held by emailing service@hhdriveright.com

If you have any queries or complaints about how we process your Personal Data, we encourage you to contact us via service@hhdriveright.com

If you do not want to receive emails from HH Driveright to help improve our services from us based upon your Personal Data, please email service@hhdriveright.com

Finally, please note that we may still send other messages to you, such as administrative messages.

Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of HH Driveright confirming your request.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Source: Really Simple SSL

Really Simple SSL and Really Simple SSL add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

Source: Akismet

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information).

Changes to this Policy

This Privacy Notice was last updated on 6th October 2021. We reserve the right to make changes to this policy and you will be prompted of any changes when you next visit our website. From time to time we may need to change the way we use your personal data. Where we believe you may not reasonably expect such a change, we will write to you. When we do so, you will have 60 days to object to the change but if we do not hear from you within that time you consent to that change.